Family vacation disappointment

The pools were fantastic. 3 To choose from. Omar at front desk was a sweetheart. So helpful and kind. Always a smile on his face and would greet us like he knew us forever. Breakfast was OK. Room service daily was nice.

It wasn't inexpensive but still acceptable.

We stayed for two nights and my grandchildren absolutely loved the breakfast, especially the waffles and fresh fruit! The pool slides were a huge hit, and the kids enjoyed playing mini-golf. However, I was disappointed that there were no towels available at the pool, which meant I had to go to the front desk to check them out.

Great location near attractions, but our air conditioning was really noisy.

I had a fantastic stay! The room with two double beds and a sofa bed was spacious. My kids loved the three pools and the splash pad. The breakfast buffet offered a great variety of food. The staff was friendly and attentive. 🏊‍♂️

Consider using the laundry facilities for a quick wardrobe refresh during your stay, especially after active park days.

The dining options in Kissimmee totally hit the spot! Kyngs Grille served up some mouthwatering bites just a hop away, and don’t even get me started on the endless caffeine jolt from Dunkin'. Plus, the breakfast scene at the property was on point and so comforting. A real highlight! I also really appreciated the shared pools with neighboring hotels—I could chill while the kiddos splashed around!

Our room felt funky, damp, and the sofa bed was a disaster zone—thankfully, the staff did try to help but didn’t get it sorted. Also, the whole situation with our parked car getting broken into was a real bummer, and the management dropped the ball on support. Heavy sigh!

Spacious rooms provide ample space for families, especially the suites with two double beds and a sofa bed. The hotel features multiple outdoor pools, including a splash pad that's a hit with kids, making it ideal for family vacations.

Rooms could use a refresh since a few felt dated with some cleanliness issues creeping in, particularly around the carpets. The breakfast left something to be desired, with limited variety and long waits for the waffles, though the oatmeal stepped up to the plate. Additionally, the air conditioning units made a racket, and the drainage in the bathroom showers could use some attention. One downside is a vendor trying to pitch attraction tickets—might dampen your relaxation vibe a bit.

I enjoyed the spacious lobby and suite, which made moving around easy. The staff were remarkably friendly, providing assistance whenever needed, ensuring a welcoming and comfortable experience for all of us seniors during our stay.

Improve shower drainage in the bathroom.

I recently stayed in kissimmee and had a great time at springhill suites. The suite with two double beds and a sofa bed was spacious and perfect for my family. The breakfast offered a nice variety, with fresh fruit and hot options that kept everyone happy.

the pool towels were missing.

This place suits me perfectly. With a great fitness center, heated swimming pool, and 24-hour reception, I have everything I need. The friendly staff even provided a wake-up call during my first stay. Highly recommend!

The King Suite with Sofa Bed was spacious and very comfortable, perfect for our family vacation. The mini fridge and microwave were super handy, and the extra pull-out bed delighted my kiddo!

During my recent business trip to Orlando, I found the spacious suite with two double beds and a sofa bed to be very accommodating for my work needs. The location was perfect for accessing nearby business venues, and the breakfast offered a satisfying variety, including fresh fruit and hot options, which really energized me for the day ahead. The staff was efficient, assisting me with any inquiries I had promptly.

The Wi-Fi connection was inconsistent, making it challenging at times to complete work tasks.